Privacy Policy

Privacy Policy for https://wordpress-drag-and-drop-page-builder.scoopstorm.com

Introduction

Welcome to the online platform of WordPress Drag and Drop Page Builder (also referred to as ‘we’, ‘us’, or ‘the Company’). We are committed to maintaining a transparent and secure environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy details how we collect, manage, and safeguard the personal information you provide to us when using our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://wordpress-drag-and-drop-page-builder.scoopstorm.com.
  2. Any associated mobile or desktop applications we develop or offer.
  3. Online services and tools provided by the Company.
  4. Interactions between users and our platform, whether through authorized accounts or general website browsing.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up for an account, use our applications, or access premium features, we process your data as an authorized user of our platform.
  2. Website Visitors: If you visit our websites, we may collect certain information about your browsing behavior, which helps us improve the overall user experience and tailor content to your preferences.
  3. Communication: We may reach out to you via email, phone, or text messages (SMS) for transactional purposes, newsletters, promotional offers, or to gather feedback on our services.

Personal Data Collection

We collect a variety of personal data, which can be categorized as follows:

  1. Account Information: This includes your user name, login ID, and password hash used to secure your account.
  2. Payment Details: Any financial information you provide for purchasing our services or making in-app purchases is securely stored and encrypted.
  3. Financial and Purchase Data: We may collect transaction records, billing addresses, and other payment-related data to facilitate the management of your account and improve our financial services.
  4. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses, can be used for authentication, analytics, or location-based services (with user consent).
  5. Location Data: With your permission, we may access your device’s location to provide personalized content or services relevant to your geographical area.
  6. Feedback and Reviews: We value your input and may collect feedback, survey responses, or product reviews you submit through our platform.
  7. Social Media Information: If you choose to log in via social media accounts (e.g., Google, Facebook), we may access certain personal data from those platforms, including your name, email address, and profile picture.
  8. Product Interaction Data: We track how you interact with our products, such as the pages you visit, features used, and any issues encountered, to enhance our services and develop new features.

We collect this data through various methods: user input forms, account settings, browser cookies, analytics tools, and third-party integrations.

Cookies

Cookies are small text files placed on your device by our website or third-party services for various purposes:

  1. Strictly Necessary: These cookies enable core functionality, such as logging in, and ensure that our website functions properly.
  2. Preferences: They remember your preferences, language choices, and other customization settings to enhance your user experience.
  3. Analytics: Cookies from analytics tools help us understand how users interact with our site, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for providing services and maintaining user accounts is stored until the account is inactive or closed.
  2. Financial transaction records are kept for a period specified by applicable laws, such as tax regulations or financial record-keeping requirements.
  3. We may anonymize and aggregate data after retention periods to continue improving our services without compromising privacy.

Once the data is no longer needed, we delete or securely anonymize it from our systems.

Security Measures

We have implemented robust security protocols to protect your personal data:

  1. Data Encryption: We use encryption technologies to safeguard sensitive data during transmission and storage.
  2. Secure Third-Party Processing: Some of our services are provided by trusted third-party vendors who adhere to strict privacy and security standards.
  3. Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its accuracy.
  2. Rectification: You have the right to request corrections or amendments if your data is incomplete or inaccurate.
  3. Erasure (Right to be Forgotten): Under specific circumstances, you can ask for the deletion of your data from our systems.
  4. Restriction: In certain cases, you may limit our processing of your personal information.
  5. Data Portability: You have the right to receive a copy of your data in a structured format or to transfer it to another controller.
  6. Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Address: [Privacy Team Contact Address] (provided upon request)